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Questions
Questions
What kind of products do you have?

We are a collection of industrial X-ray intelligent inspection and chip welding technology equipment manufacturers, products cover X-ray intelligent spot machine, 3D/CT X-ray inspection equipment, online/offline X-ray inspection equipment, multi-functional BGA repair equipment, 3C electronic tooling series.

Can I send you samples for testing?

Yes, you are welcome to send us samples for testing. Small batch sample repair and testing is free of charge.

What certificates do you have for your X-ray machines? Is it safe to operate?

Our full range of X-Ray(90~130KV) products have obtained national exemption qualification certification, also passed CE and FDA certification, product radiation test values below 0.3 uSv/hr, consistent with environmental values, far less than 1μSv/h international safety standards.

Is the machine easy to operate? Can you operate well without any experience?

Our devices are designed with simple user-friendly and intuitive user interface (UI) software.


For a BGA rework table, it usually only takes you 1-3 hours to learn how to operate it. If you are a technician, the learning time will be shorter. We also provide user manuals and how-to videos.


For X-ray inspection equipment, in addition to the user manual, we also provide detailed installation and training videos. Our engineers also assist with installation and training. We also hold regular training sessions with our customers.


Can you provide on-site installation and training?

The multifunctional BGA returntable has been mostly installed in the factory before shipping and only requires the installation of the LCD display.


For X-ray inspection equipment and X-ray dotting machines, only X-ray tubes and flat panel detectors need to be installed on site. We will also send engineers to your company for installation and training.


How long is the warranty period? What is the warranty coverage?

There is a 1-year warranty from installation and commissioning. Any performance/hardware failure that occurs during the 1 year warranty period and is not due to improper operation or untrained use of the hardware is covered by the warranty, including hardware replacement, repair and labor.

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